For a service request please check 1 to 5 below before filling out the form.
- Warranty does not cover maintenance.
- Condenser coil needs to be cleaned every 3 months.
- Make sure the unit has proper ventilation (6” away from the wall).
- Make sure the doors are sealing properly.
- Make sure unit is connected and power switch is on.
- Make sure the unit is not over filled.
- IF you answered YES to 1 to 5 above, please proceed to fill out and submit the form below and we will be in touch with you as soon as possible.
For all other warranty requests for your Dukers appliance, please contact our Warranty Department. For a service request, please fill out the form above after following steps 1 to 5.
email: warranty@dukersusa.com
phone: 1-800-931-8628
Hours are Monday to Friday 9 AM – 5 PM Pacific Standard Time.